How Legal rules affect your account
Our Legal position starts with eligibility: access depends on local law, so you should confirm that using the service is permitted where you are located. We use your account details and phone verification to connect the right person to the right account, while wallet records help
-
1
us match a payment status to a request. DANA, OVO, GoPay, QRIS, bank transfer and virtual account can appear as payment context, but Legal rules still apply to the account holder and the transaction record. If a restriction affects access, we explain the relevant policy route
-
2
rather than asking you to bypass it. Read the policy before opening an account and contact our support route if wording, identity details or account status is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.